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Privacy Policy

Last Updated: August 2026

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At Wildmeadows Physiotherapy, we are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you contact us through our website.

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1. Information We Collect

We only collect personal information that you voluntarily provide to us when filling out our website contact form. This includes:

  • Name (First and Last name)

  • Email Address

  • Phone Number

  • Message Content (Details you provide regarding your enquiry)

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2. How We Use Your Information

We collect and use your personal information solely for legitimate communication purposes related to your care and enquiries. Specifically, we use your data to:

  • Respond to your initial enquiries or messages.

  • Schedule, confirm, reschedule, or manage your physiotherapy appointments.

  • Provide follow-up customer service related to your treatment or care.

Note: We do not use your personal details for marketing emails, newsletter subscriptions, or sales outreach, nor do we sell or share your data with third parties for commercial purposes.

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3. How We Store and Protect Your Data

We take appropriate technical and organizational measures to ensure your personal data is kept secure and confidential. Access to your contact form submissions is strictly limited to authorized personnel who require the details to handle your appointment or enquiry.

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4. How Long We Keep Your Data

We retain your contact information only for as long as necessary to fulfill the purpose for which it was collected, such as managing your appointment process or providing ongoing physiotherapy support, or to meet any relevant legal and professional requirements.

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5. Your Rights Under UK GDPR

Under the UK General Data Protection Regulation (UK GDPR), you have the right to:

  • Access: Request a copy of the personal data we hold about you.

  • Rectification: Request that we correct any inaccurate or incomplete information.

  • Erasure: Request that we delete your personal data (subject to any legal or clinical record-keeping obligations).

  • Restrict Processing: Ask us to limit how we use your information.

If you wish to exercise any of these rights, please contact us directly using the details below.

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6. Contact Us

If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:

Name: Michelle Phillips (Wildmeadows Physiotherapy)

Phone: 07762 299839

Location: PMA Gym, Eastways Industrial Estate, 168 Enterprise Ct, Witham CM8 3YS

What to include in the Privacy Policy

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors and customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much, much more. 


To learn more about this, check out our article “Creating a Privacy Policy”.

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